During my stint as a recruiter for this Multi National BPO - I would ask the applicants what they think they have and lack in terms of communication skills and first thing that almost always comes out would be - Slang - I'm not as Slang - or if they're trying to impress they might say - I don't have an American Twang!
I always tell them its never your Slang that gets you hired - its an unfortunate benefit in dealing with Americans all day - For one thing Slang can get you a Markdown on really stringent programs that require you only to be as professional as can be
We were most ideal compared to all our other Asian Country friends because of our Neutral Accent - Notice how newscasters do it - They read as a newspaper - No non sense
We do no want to alienate our Southern customers with our broad knowledge of verbiage of black americans that we might make Eminem blush.
I can mean two things here
1. Slang - A kind of language occurring chiefly in casual and playful speech, made up typically of short-lived coinages and figures of speech that are deliberately used in place of standard terms for added raciness, humor, irreverence, or other effect.
2. Slang - Typically identified by most Pinoys as Twang
Take for Example for number 2
ACHELIE - I got this from one of the most amazing Leadership Trainers Ms.V
No its not the famous french film by Audrey Tautou
It used to be the most overused word in the UK - It means - in reality
But we've paled the meaning liked a much unneeded apology from a person we dont really care about - or perhaps pepper on your burger
Drum Roll - Its Actually
There is no need to americanize your words on the hopes that you build rapport - unless you know you can pull it off - by all means proceed - but If you're not too sure - Reconsider before the cow in the meadow goes MOO!
--D
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