During one of my Remote Service Observes I encountered a situation with one of my agents - Customer was having a hard time trying to understand what she was saying - Frustrated with the repetitive questioning Agent says " Its not a speaker ma'm - Steeker - You know S.T.I.C.K.E.R.! and then customer said oh sticker - And both sighed in relief - Agent mutes the call and turns to her seatmate - "Ang bobo ng customer ko sbi ko Steeker, sabi nya Speaker!" And then to my surprise she replied "Meron din ako ganyan customer!"
Long E's
Admit it, much as I love it, We have a Lazy Language - Maybe its the culture as defended by our everdearest hero on "The indolence of the Filipino People". Read it if you must I will not go into detail.
Compared to our counterpart - The English Language requires certain effort otherwise you defer the meaning or specifically on the phones - more than our grammar everything is mostly played by ear - Just like for the blind - One moved furniture and they're dead - In our case one mispronunciation and we're on our way to ambiguity.
Bottomline - it becomes a question of who serves whom. Maybe if we start manufacturing our Cars and start to pay our National Debts one by one we can lax in our craft and have americans adjust for once.
But that isn't really the case, is it?
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